Computer Mediated Communications in Professional Relationships

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Jonas Urbonas
GRA13301

The impact of Computer Mediated
Communications on working relationships
and globalisation
Supervised by: Simon King

Word count: 6173
2014

Table of Contents
List of illustrations ....................................................................................................... 2 Acknowledgments ...................................................................................................... 3 1.0

Introduction....................................................................................................... 3

2.0

Internet ............................................................................................................. 4

3.0

Communication ................................................................................................ 6

3.1 Human need for communication. .................................................................... 6 3.2 Computer mediated communications .............................................................. 7 3.3 Text messaging ............................................................................................... 8 3.4 E-mail .............................................................................................................. 8 4.0

Face-to-face versus CMC............................................................................... 11

4.1 Survey results ............................................................................................... 14 4.2 Client – Designer relationship ....................................................................... 16 5.0

Globalisation................................................................................................... 17

6.0

Conclusion...................................................................................................... 20

7.0

Appendices..................................................................................................... 21

Appendix A............................................................................................................ 21 Appendix B............................................................................................................ 22 Bibliography ............................................................................................................. 25 Progress Map ........................................................................................................... 28

Page | 1

List of illustrations
Figure 1. Science & Society Picture Library Leo I: The first commercial business computer [online image]
http://www.zdnet.com/photos-the-worlds-first-business-computer-turns-603040154743/ (Accessed on: 02/12/13)…………………………………………...Page 4

Figure 2. Kaitlin Ring Text messaging: abbreviations of words [online image] http://kaitlinring.files.wordpress.com/2011/07/text-message2.png?w=490 (Accessed on: 25/11/13)…………………………………………………………...Page 8 Figure 3. Survey Monkey Survey Results [screenshot image] ………………..Page 14

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Acknowledgments

I would like to thank to all people, who have contributed and participated for the sake of completing this research paper. First of all, I want to thank the tutors of Ravensbourne Louise Prideaux, Simon King and Tracy Jenkins for giving me feedback and guidance throughout the project. I would also like to thank all the people that participated in my questionnaires and interviews, which has highly contributed to my research. Finally, I am very grateful to my partner, Zivile Arnasiute, for her support and advice, motivating me to move forward through various obstacles, making every step to the finish line easier.

1.0

Introduction

In the past 10 years, there has been a tremendous growth in the use of technology and internet based communications, otherwise known as Computer Mediated Communications (CMC). The rapid development of this phenomenon has raised awareness of its impacts on our daily...
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